I,m finding out something interesting. You can get 3 differant answers to the same question. 2 people said I need proof the other person did not live with us any more. They also said I could not go on a monthly payment plan. Another said I don't need proof and just removed her, and put me on a payment plan. He was a little pissed that I was given the wrong info. I have had good service from them otherwise.
The best advice I can give is ... When they ask if others are in your household, say no. And if something doesn't make sense, ask someone else.
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