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Old 05-28-2024, 05:22 PM   #1
Bus Nut
 
Join Date: Jun 2015
Location: Toledo OH
Posts: 823
Year: 2006
Coachwork: Thomas
Chassis: MVP-EF
Engine: Cat C7 + Allison 3000PTS
Who’s actually used coach net services?

Had a mechanical issue today, called coach net at 4pm. Their customer service person seemed like they couldn’t find my account, asked for my vehicles VIN(?), then finally I logged in and found my account number. They told me they would have one of their certified RV techs call back. I know my issue and need a tow to a service center but I understand they have a process.

It’s now 6:30, no call back yet. I called for my own tow. I know it’s just after a holiday weekend but still, this doesn’t seem very useful.

So, who has coach net stories? Good or bad experiences?

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