Originally Posted by PNW_Steve
I was a loyal customer for years. Until I moved here and went to the local Scwab store and they tried to screw me.
I asked around and folks here told me that the customer service went to hell after old man Schwab died.
it was one in Portland that got me.. first told me there was no way they could convert my 20 inch rims to 22.5s up front.. soI got 2 new 9R's. then when I found a flat drive tire next morning.. went back and they said "you should convert these to 22.5s!" so I did on the drives.. and said "take the fronts back and convert those too".. 'i'll call you with a price'.. hour later get a call.. "your new drives and rims are on but oh we mounted those fronts, cant take em back"...
'but my wheels still shake bad'..
" we will put beads in the frotns and it will balance then"..
picked up the bus headed down the road.. front wheels shaking bad at 50.. 30 miles in i call back.. "those beads take a while,, keep driving"...
yeah turns out when I got home (2600 miles later). one of the front rims is bent and there was No beads or any type of balance done..
they didnt give a crap... Grrrrr...
I still have the write-up from my local tired shop.. I should shred schwab on social media lol!