And...keep in mind that this valve is just the summertime shutoff to keep heat from leaking into the passenger compartment. Somewhere else, beneath the dash usually, there's another valve actuated by a push/pull wire connected to the temp control knob or lever. If that's disconnected or broken, it can stay in the off position. I've also seen them actuated by a solenoid instead of a manual cable connection and those, too, can remain closed if the solenoid (or the wires to it) fail.
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